Parent App & Portal

Parent App & Portal

The Arbor Parent App can be downloaded from either the Playstore on android phones or the Apple Store on iPhones.

The Arbor Parent Portal is accessed via any web browser by clicking the link

To create your account you need to set a password. Your username is your email address we have on our MIS.  Go to and click 'Forgot your password?' to finish setting up your account.  You will need to enter your child's birthday and accept the Terms & Conditions the first time you login.

If you have any queries please contact

What information is available on the App/Portal?

Student Profile

Access your child's profile by clicking the View Student Profile button on your homepage.

This allows you to see basic information about your child, and highlights any unread notices or actions needing to be completed. You will be able to amend details such as your contact details, medical information, consents, and so on.

From here you can access more areas of their profile for:

Homepage Dashboard 

The dashboard is the first screen that you will see. This gives a quick glance of the student’s daily timetable, behaviour points, notices, current attendance and progress.

You can return to this page at any time by clicking on the school’s logo or choosing Dashboard from any menu.

Logging In

Once you have received your welcome email from Arbor you will need to set a password.  You can do this by going to login.arbor.cs clicking 'Forgotten Password?' and following the instructions on the screen.  Your username is the email address your welcome email was sent to.

If you have a child at more than one Arbor school, you will be asked to select the appropriate school.

Click the link, then click Forgot your password? Add in your email address then click Reset password. 

You'll then receive another email. Click the link in this email to set your password. 

Click to accept the terms and conditions. 

As a security precaution, you will then be asked to confirm one of your children’s dates of birth. Once you click verify, you will now be logged in!

You can then close your browser and switch to using the app.

Switching Students

If you are the Primary Guardian for more than one child in the school, you can access and view each child through the same portal. 

On the parent portal

On the left-hand side of your homepage, click the arrow next to the current child's name. Select the other child. 

When doing this for the first time, you will need to enter your other child’s date of birth.

On the Arbor App

Click the profile icon at the bottom right of your screen and click Switch student. 

Accessing Reports

On the Arbor App

Click View Student Profile, then go to Report Cards from the left-hand menu

On the Parent Portal

Find all your child’s report cards by clicking the menu icon at the bottom left of your screen. Then select Report Cards. 

You can also click the Download Student Reports button from your child’s profile.

Need help using Arbor?

Please contact if you have questions about Arbor,  the App or Parent Portal.  

Some tips to try:

1. Ensure your username is the email address you use for Arbor.  Ask us to check the email address linked to your account.

2. Reset your password from the login page, or ask us to do this.

3. If the login email was sent to you more than 96 hours ago, the password link will have expired.  Ask us to send it again.

4. Ask the school office to check that your email address has not been used twice - e.g. on another guardian or child's profile.

5. Enter the birthday of one of your children to log in.

6. Only relatives who are Primary Guardians of a child can access the Arbor App.  Ask us to check you can access Arbor.